Course: NCFE NCFE Level 2 Certificate in Principles of Business Administration

Section outline

Select section General

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General

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- Select activity Course Specification
  
  Course Specification URL
- Select activity Introduction PowerPoint
  
  Introduction PowerPoint File
- Select activity Hampshire Achieves - Building Your Portfolio of Evidence
  
  Hampshire Achieves - Building Your Portfolio of Evidence File
- Select activity Key Vocabulary
  
  Key Vocabulary File
Select section Unit 1 Principles of providing administrative services

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Unit 1 Principles of providing administrative services
- Select activity Example of Homework Task Session 1
  
  Example of Homework Task Session 1 File
  
  You do not need to do this. It is for information only.
- Select activity Unit 1. Assignment Tasks
  
  Unit 1. Assignment Tasks
  
  Opened: Thursday, 30 April 2026, 12:00 AM
  
  Due: Friday, 15 May 2026, 12:00 AM
  
  This document contains the guidance and all the tasks that you need to do to complete Unit 1. Follow the instructions to successfully complete Unit 1 (There are 7 Units in total to achieve the qualification)
- Select activity Planning and Organising Business Meetings
  
  Planning and Organising Business Meetings URL
  
  Important Advice and links for effective meetings
- Select activity Organising Business Trips
  
  Organising Business Trips URL
  
  Key Considerations
- Select activity Overseas Business Trip Planning (AMEX) Top Tips
  
  Overseas Business Trip Planning (AMEX) Top Tips URL
  
  This webpage has some useful advice and things to consider when organising an overseas business trip
- Select activity Royal Mail Website Link
  
  Royal Mail Website Link URL
  
  This link will support a task in Unit 1
- Select activity DPD Weblink
  
  DPD Weblink URL
  
  This link will support completion of a Unit 1 Task.
- Select activity Evri Delivery Weblink
  
  Evri Delivery Weblink URL
  
  This weblink will support a Unit 1 Task
- Select activity A Guide to Modern Office Equipment
  
  A Guide to Modern Office Equipment URL
  
  This weblink will support a task for Unit 1
- Select activity What is Great Customer Service
  
  What is Great Customer Service URL
  
  This employment site sets out what makes great customer service and how to demonstrate this in business
- Select activity The Do's and Don't of Customer Service
  
  The Do's and Don't of Customer Service URL
  
  What to do and what not to do in Customer Service
Select section Unit 2 Principles of business document production and information management

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Unit 2 Principles of business document production and information management
- Select activity Guide to Data Protection Principles
  
  Guide to Data Protection Principles URL
- Select activity Introduction to Copyright
  
  Introduction to Copyright URL
- Select activity Intellectual Property overview
  
  Intellectual Property overview URL
- Select activity Task - Unit 2 - Part 1 - 7th May 2026
  
  Task - Unit 2 - Part 1 - 7th May 2026 Assignment
  
  Opened: Thursday, 7 May 2026, 12:00 AM
  
  Due: Wednesday, 20 May 2026, 12:00 PM
- Select activity PowerPoint Presentation - 7th May - Unit 2 Part 1
  
  PowerPoint Presentation - 7th May - Unit 2 Part 1 File
- Select activity Task - Unit 2 - Task 2 - 14th May 2026
  
  Task - Unit 2 - Task 2 - 14th May 2026 Assignment
  
  Opened: Thursday, 14 May 2026, 12:00 AM
  
  Due: Thursday, 28 May 2026, 12:00 AM
Select section Unit 3 Understand communication in a business environment

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Unit 3 Understand communication in a business environment
- Select activity Task - Unit 3 - Task - AC 1.4 - Body Language PowerPoint presentation or Word document
  
  Task - Unit 3 - Task - AC 1.4 - Body Language PowerPoint presentation or Word document Assignment
  
  Opened: Friday, 22 May 2026, 12:00 AM
  
  Due: Wednesday, 27 May 2026, 5:00 PM
- Select activity PowerPoint presentation - 21st May - Unit 3
  
  PowerPoint presentation - 21st May - Unit 3 File
Select section Unit 4 Understand employer organisations

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Unit 4 Understand employer organisations
Select section Unit 5 Understand how to develop working relationships with colleagues

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Unit 5 Understand how to develop working relationships with colleagues
Select section Optional Unit

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Optional Unit
Select section Optional Unit

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Optional Unit